If it works, you can continue to download and install your content in small batches. If you have this issue and your base game icon is not grayed out in the launcher, move your entire Sims 3 folder out of Documents > Electronic Arts, open the launcher to create a new folder, and try to download a fresh copy of one item. (Open your Origin game library, right-click or crtl-click on the Sims 3 icon, and select Repair.) If your base game icon is still grayed out, run the Origin reset tool for macOS, repair again, and try to install your content. With the November 9 update for Sims 3, repairing the game should create or restore the Installer Data folder and place the relevant. If you're wondering whether this is the underlying issue with your game, another symptom is having the base game icon grayed out along the bottom of the launcher. plist files in ~/Library/Application Support/Origin/Installer Data. Error Downloading Content or critical system failure.Sims3Pack-based content, whether Store items or custom content. Information, Guides and Announcements for the EA appĪ number of people are reporting issues when trying to install.